FAQs

Bargain Hardware is a leading UK retailer of refurbished, custom-built enterprise IT hardware. Since 1997, we’ve supplied high-quality servers, workstations, networking gear, and more — shipped worldwide. Based in Lancashire, we offer fast delivery, expert service, and over 10,000 components in stock.

About Us

Bargain Hardware is based at Bee Mill, Preston Road, Ribchester, Preston PR3 3XL. This is where our offices and operations are located. Please note, we are not a customer-facing shop and do not offer on-site retail services.

Bargain Hardware offers refurbished servers, workstations, networking equipment, desktop PCs, laptops, and a vast range of components. We supply enterprise-grade equipment from manufacturers such as HP, Dell, Supermicro, Lenovo, NVIDIA, Intel and many more. All configured systems are built-to-order and fully customisable using our online configurator.

Most of our products are refurbished in-house by our expert technicians, but we also stock a selection of new, unused components. Each listing clearly states whether the item is new or refurbished.

Yes. At Bargain Hardware, all refurbished IT hardware goes through a strict 10-step process—covering inspection, deep cleaning, grading, stress testing, and final quality checks by expert technicians. This ensures every system meets high standards for performance and reliability.

We only sell business-class hardware built to last, with many systems backed by a 3-year warranty. Our ISO certifications—ISO 9001 (quality), ISO 14001 (environment), and ISO 45001 (workplace safety)—further guarantee consistent, responsible refurbishment practices.

Why Buy Refurbished?

Online we accept American Express, Visa, Mastercard, Maestro, Solo and PayPal. For more information, visit our Payment Methods page.

Log in to your account by clicking “My Account” at the top of the website. Then select “My Orders” from the menu to view your order history.

First, please do not place a second order. Please contact our sales team at [email protected].

No, we do not offer installation services. However, our systems are thoroughly tested and ready to use out of the box, making setup straightforward. If you need technical assistance during installation, our support team is available to help — just reach out via our Contact Us page, webchat (available 08:30–17:00 UK time), or by email at [email protected].

Yes, we offer discounts for bulk orders through our business and public sector accounts. To access tailored pricing, managed support, and exclusive offers, you'll need to register a business account with us. This ensures we can provide the best service and competitive pricing for large quantity purchases. Contact our sales team at [email protected] to set up your account and discuss your requirements.

We use a range of trusted couriers – such as DPD, UPS, FDC and Kuehne + Nagel – depending on the item and delivery location. For more information about the couriers we use, please visit our Delivery & Packaging page.

Yes, we ship internationally to most countries. Shipping options are shown at checkout. If your country isn’t listed, contact our sales team and we’ll do our best to help. Import duties and taxes are the customer’s responsibility. Visit our Delivery & Packaging page for more info.

We ship overnight via UPS Express to most postal codes in the UK. If you would like us to check your postal code, or arrange express shipment via another courier, please call us on +44 (0)1254 878801.

All our servers and workstations are built-to-order and typically ship within 2–3 business days. Orders marked as 'Held for Backorders' (a status selected at checkout) will ship when the missing items become available. For arrival estimates on a specific product, please contact our sales team at [email protected] or start a live chat.

For full details on delivery times for other products and services, please visit our Delivery & Packaging page.

Tracking numbers are generated by our shipping system and automatically emailed to you. If you haven’t received one and believe you should have, please contact our sales team at [email protected] or reach out via live chat. Please note it may take up to a day for tracking information to update with the courier.

You can also check your order status anytime on our Order Status page by entering your email address and Bargain Hardware Order ID.

Check Order Status

In most cases, the parcel may have been left in a secure location near the front door or at the side of the building if the destination is a house. Alternatively, it may have been scanned incorrectly by the driver and will be delivered later the same day or the following day.

If you have not received your shipment by the next day, please contact our sales team at [email protected], start a live chat, or call us on +44 (0)1254 878801, and we’ll investigate the issue with the courier on your behalf.

Yes, all of our products come with a warranty. The length of the warranty varies depending on the product type. All built-to-order servers and workstations include a free 3-year return-to-base (RTB) warranty as standard. For full details on what’s covered and warranty terms for other products, please visit our Warranty & Returns page.

For help with returns, our support team is here to assist — just email us at [email protected] or start a live chat. You can also find full details of our returns policy on our Warranty & Returns page.

For technical support, you can email our support team at [email protected] or use our live webchat (available Mon–Fri, 8:30am–5:00pm).

Most of the servers and workstations we sell have dedicated model pages on our website, accessible via the megamenu. These pages include official downloadable resources such as manuals, spec sheets, and links to helpful guides for common questions and issues. If you can’t find what you need, feel free to use our live webchat or reach out via our Contact Us page.

Yes, you can customise the specifications of servers, workstations, PCs, and laptops using our online configurator. Choose from in-stock components including chassis, CPUs, RAM, storage, and networking—every option listed is fully compatible. Your system is then built-to-order by our expert technicians in Lancashire, thoroughly tested, and dispatched promptly. With enterprise-grade quality and tailored configurations, we deliver performance, reliability, and value to suit your exact needs.

No, you don’t need an account to place an order — but creating one offers several benefits. You’ll be able to check out faster, save multiple addresses, track your orders, and view your order history with ease.

To create an account, visit our Create Account page. Once registered, you can track orders, save multiple addresses, and access your order history.

Create Account

Bargain Hardware protects your personal information with secure encryption, strict access controls, and full compliance with data protection laws. We do not store card details or sell your data, and all payments are processed securely via trusted providers. Cookies used on our site are non-identifying and solely enhance user experience. For full details, visit our Privacy Policy.

Yes, we offer dedicated services for business, trade, and public sector customers. From bulk pricing and tailored IT solutions to managed accounts and 30-day credit terms for UK institutions, we support a wide range of professional needs. Contact us to discuss your requirements and get started.

Yes, a VAT invoice is automatically emailed on the evening your order is dispatched. If you need it sooner or haven’t received it, please contact our support team at [email protected], and we’ll be happy to send it to you promptly.

We don’t offer credit terms to consumer customers, but businesses and public sector institutions may qualify for 30-day credit terms when placing orders via official purchase orders. For individual customers, we recommend using PayPal Credit at checkout. For more details, please visit our Contact Us page.

You can contact Bargain Hardware through the following methods:

Email: For general enquiries or support, email us at [email protected].
​ Live Chat: Use the live chat feature on our website during business hours for immediate assistance.
​ Online Form: Visit our Contact Us page to submit a form to our team.​
​ Phone: Call us on +44 1254 878801.

Our team is available Monday to Friday, 08:30–17:00 (UK time), and we aim to respond to all enquiries as quickly as possible during these hours.

Post:
​ 1st Technologies Ltd
Unit X Bee Mill
Preston Road
Ribchester
Lancashire
PR3 3XL
United Kingdom​

Our office hours are Monday to Friday, 8:30am to 5:00pm (GMT).​

Yes, click here to start a chat. Our live chat is available Monday to Friday, 08:30–17:00 (UK time).

You can leave feedback or a review for Bargain Hardware on Google Reviews. We value your thoughts and appreciate you taking the time to share your experience — it helps us improve and lets others know what to expect.

At Bargain Hardware, sustainability is central to our mission. By supplying high-quality refurbished IT equipment, we help reduce e-waste, conserve resources, and lower carbon emissions. We are ISO 14001 certified, reflecting our commitment to environmental responsibility. This standard supports our efforts to minimise waste, improve efficiency, and build trust with eco-conscious customers through proactive, compliant, and sustainable operations.

Yes, we buy used IT hardware and offer eco-friendly recycling solutions. Through our buyback programme, you can trade in unwanted servers, workstations, PCs, storage, and networking gear for cash or credit. We handle secure data wiping and worldwide collection, and ensure equipment is reused or recycled responsibly. Minimum total value for consideration is £500. If you're looking to responsibly dispose of your old hardware, email us at [email protected] to get started.

You can view our full Privacy Policy here.

You can view our full Terms & Conditions here.

You can download and view our Company Policies here.